{"id":3,"date":"2019-01-14T13:43:37","date_gmt":"2019-01-14T13:43:37","guid":{"rendered":"https:\/\/trailruns.co.uk\/?page_id=3"},"modified":"2020-06-06T11:47:05","modified_gmt":"2020-06-06T11:47:05","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/trailruns.co.uk\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<h3>Contents<\/h3>\n<ol>\n<li><a href=\"#\">Introduction<\/a><\/li>\n<li><a href=\"#\">The information we collect on our website<\/a><\/li>\n<li><a href=\"#\">How we use your information<\/a><\/li>\n<li><a href=\"#\">Who we might share your information with<\/a><\/li>\n<li><a href=\"#\">How we keeping you updated on our business, products and services<\/a><\/li>\n<li><a href=\"#\">Your rights over your information<\/a><\/li>\n<li><a href=\"#\">How long we keep your information for<\/a><\/li>\n<li><a href=\"#\">Your data and Social Networks<\/a><\/li>\n<li><a href=\"#\">Security<\/a><\/li>\n<li><a href=\"#\">Cookies used by this website<\/a><\/li>\n<li><a href=\"#\">How to contact us<\/a><\/li>\n<\/ol>\n<h3>1. Introduction<\/h3>\n<p>We are committed to protecting the privacy and security of your personal information. We take care to protect the privacy of our customers and users of our products and or services that communicate online or offline with us, at events, over the phone, through our website and social media platforms.<\/p>\n<p>We have therefore developed this privacy policy to inform you of the data we collect, what we do with your information, what we do to keep it secure as well as the rights and choices you have over your personal information.<\/p>\n<h3>2. The Information we collect on our website<\/h3>\n<p>We only collect information that we know we will genuinely use and in accordance with the General Data Protection Regulation (GDPR). The type of information that we will collect on you, and you voluntarily provide to us on this website includes:<\/p>\n<ul>\n<li>Your full name<\/li>\n<li>The name of your company<\/li>\n<li>Your telephone number(s)<\/li>\n<li>Your Email address<\/li>\n<li>Your IP address at the time<\/li>\n<li>The time and date of when you submitted information<\/li>\n<li>The corresponding statement that you consented to<\/li>\n<li>You are under no statutory or contractual requirement or obligation to provide us with your personal information; however we require at least the information above in order for us to deal with you as a prospect or customer in an efficient and effective manner.<\/li>\n<li>The legal basis for processing your data is based on your specific consent that we will have requested at the point the information was initially provided, therefore we will not store, process or transfer your data outside the parties detailed above unless we have an appropriate lawful reason to do so.<\/li>\n<\/ul>\n<h4>Contact Form<\/h4>\n<p>The primary instance where our website will ask you for personally identifiable information is our contact form. The contact form specifically, is powered by a popular WordPress plugin called Contact Form 7. Upon completing your information, you will be asked to consent to our data processing policy which is outlined within this document.<\/p>\n<p>Once submitted, your information will be processed and forwarded to us within a single email sent by the website application. Your information will not be stored within the website application\u2019s database.<\/p>\n<h3>3. How we use your information<\/h3>\n<ul>\n<li>To contact you, following your enquiry, reply to any questions, suggestions, issues or complaints you have contacted us about;<\/li>\n<li>Make available our products and services to you;<\/li>\n<li>For statistical analysis and to get feedback from you about our products, websites, mobile apps, and other services and activities. For example, occasionally we may invite you to review a product or service you\u2019ve bought or used from us. If we do, it\u2019s possible that we\u2019ll use independent research and feedback providers to act on our behalf;<\/li>\n<li>Help us understand more about you as a customer, the products and services you consume, so we can serve you better;<\/li>\n<li>Contact you about products and services from us;<\/li>\n<li>Provide you with online advertising and promotions; and<\/li>\n<li>Help answer your questions and solve any issues you have.<\/li>\n<\/ul>\n<h3>4. Who we might share your information with<\/h3>\n<p>We may share your personal data with other organisations in the following circumstances:<\/p>\n<ul>\n<li>If the law or a public authority says we must share the personal data;<\/li>\n<li>If we need to share personal data in order to establish, exercise or defend our legal rights (this includes providing personal data to others for the purposes of preventing fraud and reducing credit risk); or<\/li>\n<li>From time to time, employ the services of other parties for dealing with certain processes necessary for the operation of the Website. However, all the information we share will be collected and anonymised, so neither you nor any of your devices can be identified from it.<\/li>\n<\/ul>\n<h3>5. How we keep you updated on our business, products and services<\/h3>\n<h4>Email Marketing<\/h4>\n<p>From time to time we may send you relevant news and information about our business, products and services by email, but only if you have consented to receive these marketing communications.<\/p>\n<p>When interacting with our website, you may be asked if you\u2019d like to sign-up to receive our email marketing communications and will you be asked explicitly to opt-in to receiving these.<\/p>\n<p>You can change your Email Marketing subscription anytime by editing your preferences or unsubscribing altogether via the link at the bottom of any of our email marketing communications or by contacting us via the details at the end of this policy.<\/p>\n<h3>6. Your rights over your information<\/h3>\n<h4>Right to Access Your Personal Information<\/h4>\n<p>You have the right to access the personal information that we hold about you in many circumstances, by making a request. This is sometimes termed \u2018Subject Access Request\u2019. If we agree that we are obliged to provide personal information to you (or someone else on your behalf), we will provide it to you or them free of charge and aim to do so within 30 days from when your identity has been confirmed.<\/p>\n<p>We would ask for proof of identity and sufficient information about your interactions with us so that we can locate your personal information.<\/p>\n<h4>Right to Correction of Your Personal Data<\/h4>\n<p>If any of the personal information we hold about you is inaccurate or out of date, you may ask us to correct it.<\/p>\n<h4>Right to Stop or Limit Our Processing of Your Data<\/h4>\n<p>You have the right to object to us processing your personal information if we are not entitled to use it any more, to have your information deleted if we are keeping it too long or have its processing restricted in certain circumstances.<\/p>\n<h4>For more information about your privacy rights<\/h4>\n<p>The Information Commissioner\u2019s Office (ICO) regulates data protection and privacy matters in the UK. They make a lot of information accessible to consumers on their website and they ensure that the registered details of all data controllers such as ourselves are available publicly.<\/p>\n<p>You can make a complaint to the ICO at any time about the way we use your information. However, we hope that you would consider raising any issue or complaint you have with us first. Your satisfaction is extremely important to us, and we will always do our very best to solve any problems you may have.<\/p>\n<p>If you would like to exercise any of these above rights, please contact us via the details listed at the very end of this policy.<\/p>\n<h3>7. How long we keep your information for<\/h3>\n<p>We retain a record of your personal information in order to provide you with a high quality and consistent service. We will always retain your personal information in accordance with the General Data Protection Regulation (GDPR) and never retain your information for longer than is necessary. Unless otherwise required by law, your data will be stored for a period of 3 years after our last contact with you, at which point it will be permanently deleted and therefore unretrievable.<\/p>\n<h3>8. Your data and Social Networks<\/h3>\n<p>When using this website, you may be able to share information through social networks like Facebook and Twitter. For example, when you \u2018like\u2019, \u2018share\u2019 or review our Services. When doing this, your personal information may be visible to the providers of those social networks and\/or their other users. Please remember it is your responsibility to set appropriate privacy settings on your social network accounts so you are comfortable with how your information is used and shared on them.<\/p>\n<h3>9. Security<\/h3>\n<p>Data security is of great importance to Trail Runs and to protect your data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure your collected data.<\/p>\n<p>We take security measures to protect your information including:<\/p>\n<h4>Physical &amp; Managerial Security Procedures<\/h4>\n<ul>\n<li>Limiting access to our buildings to those that we believe are entitled to be there (by use of key card access);<\/li>\n<li>Implementing access controls to our information technology<\/li>\n<li>We use appropriate procedures and technical security measures (including strict encryption, anonymisation and archiving techniques) to safeguard your information across all our computer systems, networks, offices and stores.<\/li>\n<\/ul>\n<h4>Website Application and Hosting Security Procedures<\/h4>\n<p><strong>HTTPS<\/strong> \u2013 This website is secured via Hyper Text Transfer Protocol Secure (HTTPS). It means all communications between your browser and this website are securely encrypted. This means that even if somebody managed to intercept the connection, they would not be able to decrypt any of the data which passes between you and the website.<br \/>\n<strong>Secure Update Process<\/strong> \u2013 Inline with the security processes of our website development partner agency, this website application\u2019s code-base is administered and updated via a password and FTP free process. All code-changes are deployed via a secure process that does not rely on the storage and visible access of passwords.<br \/>\n<strong>Two Factor Authentication<\/strong> \u2013 Where possible, the administration interface to this website application and any personally identifiable information herein, is secured behind a two factor authentication login to all staff who have access to it. Additionally, our website development agency can only access the same interface via their secure Google GSuite accounts and hold no password records for accessing the platform at super-admin level.<br \/>\n<strong>Web Application Maintenance<\/strong> \u2013 Our organisation, working in collaboration with our website development agency, regularly monitor the security of this website and consistently update the core CMS platform and supporting extensions and plugins.<br \/>\n<strong>PCI-DSS Compliant Server<\/strong> \u2013 Our website application is hosted and operations on a PCI-DSS compliant server independently certified by Security Metrics. The Payment Card Industry Data Security Standard (PCI DSS) applies to companies of any size that accept credit card payments.<br \/>\n<strong>Cloudflare<\/strong> \u2013 Our website\u2019s DNS is managed through CloudFlare who provide our content delivery network (CDN), DDoS attack mitigation, Internet security and distributed domain name server services.<\/p>\n<h3>10. Cookies used by this website<\/h3>\n<h4>What are Cookies?<\/h4>\n<p>Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when a website is loaded within your chosen browser. They are widely used to \u2018remember\u2019 you and your preferences, either for a single visit (through a \u2019session cookie\u2019) or for multiple repeat visits (using a \u2018persistent cookie\u2019). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as \u2018first party cookies\u2019), or by other websites who serve up content on that site (\u2018third party cookies\u2019).<\/p>\n<h4>What is Cookie Control?<\/h4>\n<p>You may notice that our website utilises a third party Cookie preference tool called \u2018Cookie Control\u2019. Cookie Control is a mechanism for controlling user consent and the use of cookies on this website application.<\/p>\n<p>When (as the user) you consent to one of the optional cookie categories, Cookie Control will place a cookie to remember that decision. The name of the cookie will be the name of the category specified within the Cookie Control widget itself. That cookie will be removed when you (the user) revokes consent to that category.<\/p>\n<h4>What are \u2018Strictly Necessary Cookies\u2019?<\/h4>\n<p>These are the cookies that are essential for this website to perform its basic functions. These include those required to allow registered users to authenticate and perform account related functions, as well as to save the contents of virtual \u2018carts\u2019 on sites that have an e-commerce functionality.<\/p>\n<p>Strictly Necessary Cookies are highlighted with a double asterisk (**) in the tables below:<\/p>\n<h4>Cookies set by WordPress<\/h4>\n<table>\n<tbody>\n<tr>\n<td><b>Cookie Name<\/b><\/td>\n<td><b>Description<\/b><\/td>\n<td><b>Duration<\/b><\/td>\n<\/tr>\n<tr>\n<td>wordpress_&lt;hash&gt; **<\/td>\n<td>On login, wordpress uses the wordpress_[hash] cookie to store your authentication details. Its use is limited to the admin console area, \/wp-admin\/<\/td>\n<td>2 years<\/td>\n<\/tr>\n<tr>\n<td>wordpress_logged_in_&lt;hash&gt; \u00a0**<\/td>\n<td>After login, wordpress sets the wordpress_logged_in_&lt;hash&gt; cookie, which indicates when you\u2019re logged in, and who you are, for most interface use.<\/td>\n<td>Session<\/td>\n<\/tr>\n<tr>\n<td>wp-settings-&lt;time&gt;-&lt;UID&gt; \u00a0**<\/td>\n<td>WordPress also sets a few wp-settings-&lt;time&gt;-&lt;UID&gt; cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.<\/td>\n<td>Session<\/td>\n<\/tr>\n<tr>\n<td>WordPress_google_apps_login **<\/td>\n<td>This cookie is set by the plugin \u2018Google Apps Login for WordPress\u2019 and may be present for users who login to WordPress via their Google or GSuite account.<\/td>\n<td>Session<\/td>\n<\/tr>\n<tr>\n<td>wordpress_test_cookie<\/td>\n<td>Used to check whether your web browser is set to allow, or reject cookies.<\/td>\n<td>Session<\/td>\n<\/tr>\n<tr>\n<td>wpe-auth<\/td>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h4>Cookies set by Google Analytics<\/h4>\n<table>\n<tbody>\n<tr>\n<td><b>Cookie Name<\/b><\/td>\n<td><b>Description<\/b><\/td>\n<td><b>Duration<\/b><\/td>\n<\/tr>\n<tr>\n<td>_ga<\/td>\n<td>Used to distinguish users.<\/td>\n<td>2 years<\/td>\n<\/tr>\n<tr>\n<td>_gid<\/td>\n<td>Used to distinguish users.<\/td>\n<td>24 hours<\/td>\n<\/tr>\n<tr>\n<td>_gat<\/td>\n<td>Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_&lt;property-id&gt;.<\/td>\n<td>1 minute<\/td>\n<\/tr>\n<tr>\n<td>AMP_TOKEN<\/td>\n<td>Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.<\/td>\n<td>30 seconds to 1 year<\/td>\n<\/tr>\n<tr>\n<td>_gac_&lt;property-id&gt;<\/td>\n<td>Contains campaign related information for the user. If you have linked your Google Analytics and AdWords accounts, AdWords website conversion tags will read this cookie unless you opt-out. Learn more.<\/td>\n<td>90 days<\/td>\n<\/tr>\n<tr>\n<td>_gaexp<\/td>\n<td>Optimize 360 \u2013 Used to determine a user\u2019s inclusion in an experiment and the expiry of experiments a user has been included in.<\/td>\n<td>90 days<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h4>Cookies set by WooCommerce<\/h4>\n<table>\n<tbody>\n<tr>\n<td><b>Cookie Name<\/b><\/td>\n<td><b>Description<\/b><\/td>\n<td><b>Duration<\/b><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 300;\">woocommerce_cart_hash<\/span><\/td>\n<td>A cookie that stored a unique identifier for your instance of the Woocommerce shopping cart<\/td>\n<td><span style=\"font-weight: 300;\">2 years<\/span><\/td>\n<\/tr>\n<tr>\n<td>wooc0mmerce_items_in_cart<\/td>\n<td>A cookie that stores information about what is currently in your Woocommerce shopping cart<\/td>\n<td><span style=\"font-weight: 300;\">Session<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 300;\">woocommerce_recently_viewed<\/span><\/td>\n<td>A cookie that stored in the id\u2019s of products you have viewed this session<\/td>\n<td><span style=\"font-weight: 300;\">Session<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 300;\">wp_woocommerce_session_&lt;hash&gt;<\/span><\/td>\n<td>A cookie used as unique identifier when users browse the Woocommerce shop on this website<\/td>\n<td><span style=\"font-weight: 300;\">Session<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 300;\">PYPF<\/span><\/td>\n<td>A cookie used by Paypal to aid in the checkout process<\/td>\n<td><span style=\"font-weight: 300;\">Session<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 300;\">PHPSESSID<\/span><\/td>\n<td>A cookie that stores your unique identifier when browsing the website.<\/td>\n<td><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h4>Cookies set by CloudFlare<\/h4>\n<table>\n<tbody>\n<tr>\n<td><b>Cookie Name<\/b><\/td>\n<td><b>Description<\/b><\/td>\n<td><b>Duration<\/b><\/td>\n<\/tr>\n<tr>\n<td>__cfduid **<\/td>\n<td>The __cfduid cookie is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis.<\/td>\n<td>1 years<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h4>Miscellaneous Cookies<\/h4>\n<table>\n<tbody>\n<tr>\n<td><b>Cookie Name<\/b><\/td>\n<td><b>Description<\/b><\/td>\n<td><b>Duration<\/b><\/td>\n<\/tr>\n<tr>\n<td>complianceCookie<\/td>\n<td>Used to distinguish your acknowledgement of our website\u2019s Cookie Banner and subsequent policy (this document).<\/td>\n<td>14 days<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h4>How to change your Cookie preferences<\/h4>\n<p>The most popular web browsers typically provide additional tools to users for controlling or restricting cookies on their device. To find out more about cookies, including how to see what cookies have been set, you can visit www.aboutcookies.org.<\/p>\n<p>Find out how to manage cookies on popular browsers:<br \/>\nGoogle Chrome<br \/>\nMicrosoft Edge<br \/>\nMozilla Firefox<br \/>\nMicrosoft Internet Explorer<br \/>\nOpera<br \/>\nApple Safari<\/p>\n<p>To find information relating to other browsers, visit the browser developer\u2019s website.<br \/>\nTo opt out of being tracked by Google Analytics across all websites, visit <a href=\"http:\/\/tools.google.com\/dlpage\/gaoptout\" target=\"_blank\" rel=\"noopener noreferrer\">http:\/\/tools.google.com\/dlpage\/gaoptout<\/a>.<\/p>\n<h3>11. How to contact us<\/h3>\n<p>If you would like to exercise one of your rights as set out earlier in this policy, or you have a question or a complaint about this policy, the way your personal information is processed, please contact us by one of the following means:<\/p>\n<p>Assigned Data Protection Officer: Tom Wake<br \/>\nBy email: tom@trailadventures.co.uk<\/p>\n<p>Thank you for taking the time to read our Privacy Policy.<\/p>\n<p>Trail Runs<\/p>\n<p>This Policy was last updated on 3rd March 2019 version 1.0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents Introduction The information we collect on our website How we use your information Who we might share your information with How we keeping you updated on our business, products and services Your rights over your information How long we &hellip; <a href=\"https:\/\/trailruns.co.uk\/privacy-policy\/\">Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":5,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Privacy Policy - Trail Runs<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Trail Runs\" \/>\n<meta property=\"og:description\" content=\"Contents Introduction The information we collect on our website How we use your information Who we might share your information with How we keeping you updated on our business, products and services Your rights over your information How long we &hellip; 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